CaseFlow
Text Message · Just now
Hi — Johnson Law asked us to follow up on your call. Still looking for legal help?
Yes, car accident last week
Were you injured?
Back and neck pain
Is the other driver disputing fault?
No — they ran a red light
✓ Intake complete
Forwarded to Johnson Law · Priority: High
Hi — Riverside Law asked us to follow up. Still need legal help?
Yes, slipped at a grocery store
Were you injured?
Twisted my knee, still swollen
Was there a warning sign?
No sign anywhere near it
✓ Intake complete
Forwarded to Riverside Law · Priority: High
Hi — Davis & Associates asked us to follow up. Need legal help?
Yes, motorcycle accident on the freeway
Were you injured?
Broken collarbone, road rash
Was the other driver at fault?
Yes — merged into my lane
✓ Intake complete
Forwarded to Davis & Associates · Priority: High
Hi — Parker Legal asked us to follow up. Still need legal help?
Yes, rear-ended at a stoplight
Were you injured?
Whiplash and headaches since
Is the other driver disputing fault?
No, admitted fault at the scene
✓ Intake complete
Forwarded to Parker Legal · Priority: High
Your firm missed a call. We already texted the lead.
CaseFlow immediately follows up with anyone who called and didn't reach you — texts them, runs a structured intake over SMS, and delivers the completed lead to your team before they dial someone else.
No login required to receive leads. The dashboard is there when you need it.
78%
of PI clients hire the first firm to respond
Speed is the single biggest factor in case conversion.
62%
of inbound calls go unanswered
Court, active calls, after-hours — missed calls are unavoidable.
<2 min
average time to first contact with CaseFlow
The follow-up fires automatically the moment a call is missed.
How It Works
From missed call to completed intake — automatically.
01
Your firm misses a call
A potential client calls and no one picks up. Court, lunch, after hours — it happens every day at every firm.
02
We text the lead immediately
Within seconds, CaseFlow sends a text to the caller and prompts them to share their details.
03
We collect the key details
Structured questions over SMS: what happened, when, injuries, fault, and contact info. Consistent every time.
04
Your team gets the lead
The completed intake is delivered to your team right away. No login required. No chasing voicemails.
05
Review when you're ready
Every conversation is saved. Leads are prioritized so your staff knows who needs attention first.
What You Receive
A completed lead, not a missed call.
Instant SMS Follow-Up
Sent to the caller within seconds of the missed call — before they try another firm.
Structured Intake Over SMS
Accident type, date, injuries, fault — gathered conversationally over text, consistently, every time.
Scored Lead Delivered Fast
Completed intake with priority score delivered to your team. No login required to receive it.
Who It's For
Built for firms where a missed call means a missed case.
CaseFlow is for personal injury and consumer law practices that depend on inbound calls. If your firm gets consistent call volume and loses leads when phones go unanswered, CaseFlow handles the follow-up automatically — without adding staff or changing how your team works.
Speed to contact is the number one factor in case conversion
Every missed call gets the same follow-up process, every time
No new tools for your staff — leads arrive directly
Works after hours, weekends, and during court appearances
PI & Auto Accident
High-value inbound cases where first response wins.
Slip & Fall
Time-sensitive leads that need immediate follow-up.
After-Hours Heavy
Firms that miss calls evenings, weekends, and holidays.
Small to Mid-Size
Practices without dedicated intake staff.
Request a Walkthrough
See CaseFlow in action for your firm.
Fill out the form and we'll schedule a 15-minute walkthrough — missed call, text follow-up, structured intake, and lead delivery. No commitment.
What to expect
Live demo, start to finish
We walk through a real missed-call scenario — from the automatic text-back to the completed intake in the dashboard. The full product in action, not a slide deck.
We talk through your situation
A few minutes on your firm's call volume, how your team currently handles missed calls, and whether the timing makes sense.
You decide if it fits
If CaseFlow is a good match, we'll walk through setup. If not, you'll leave with a clear picture of what the product does.